AahaFlix respects your privacy and is committed to protecting the personal information of our users. This Privacy Policy explains how AahaFlix collects, uses, stores, and protects information when you access or use our website, mobile application, subscription services, and other related services.
By using AahaFlix, you agree to the practices described in this Privacy Policy.
INFORMATION WE COLLECT
We may collect information that you provide directly to us, including:
Name
Email address
Mobile number
Account and login information
Subscription and transaction details
Information provided when you contact customer support
Any other information that you voluntarily provide to us.
We may also automatically collect certain technical information when you use our website or application, including IP address, browser type, device information, operating system, application version, pages viewed, usage activity, and approximate location information where permitted.
PAYMENT INFORMATION
AahaFlix may offer paid subscriptions and other paid services.
When you make a payment, the transaction may be processed through a third-party payment gateway or payment service provider.
AahaFlix does not intend to store your complete debit card number, credit card number, CVV, UPI PIN, internet banking password, or other sensitive payment authentication credentials on our servers.
Payment details entered during checkout may be processed directly by the applicable payment service provider according to its privacy policy, security standards, and applicable laws and regulations.
AahaFlix may receive limited transaction information such as transaction ID, payment status, amount, payment date, subscription details, and other information necessary to confirm and manage your purchase.
HOW WE USE YOUR INFORMATION
We may use your information to:
Create and manage your AahaFlix account.
Provide access to our website, application, content, and services.
Process and confirm subscriptions and payments.
Manage billing, refunds, cancellations, and customer support.
Send important account, subscription, transaction, and service-related communications.
Improve our website, application, content, and services.
Personalize your viewing and user experience.
Detect and prevent fraud, unauthorized transactions, misuse, and security threats.
Comply with applicable legal and regulatory requirements.
PAYMENT SECURITY
AahaFlix takes reasonable measures to protect information associated with your account and transactions.
Payment processing may be handled by authorized third-party payment service providers. Such providers may maintain their own security measures and privacy policies.
Users should never share their card PIN, UPI PIN, CVV, passwords, OTPs, or other confidential authentication information with AahaFlix employees, customer support representatives, or any other person.
AahaFlix will not knowingly request your payment PIN or OTP through email, phone calls, messages, or social media.
INFORMATION SHARING
We do not sell or rent your personal information to third parties for their independent marketing purposes.
We may share necessary information with trusted service providers that help us operate our business, including:
Payment processors and payment gateways.
Hosting and cloud service providers.
Analytics and technology service providers.
Customer support and communication service providers.
Security and fraud prevention providers.
Such information may be shared only to the extent reasonably necessary to provide or protect our services and to comply with applicable requirements.
We may also disclose information where required by law, court order, governmental authority, or where reasonably necessary to protect the rights, safety, property, or security of AahaFlix, our users, or others.
COOKIES AND SIMILAR TECHNOLOGIES
AahaFlix may use cookies and similar technologies to maintain sessions, remember preferences, understand website usage, improve performance, analyze traffic, and provide relevant features.
You may be able to control or disable cookies through your browser settings. Some features of the website may not function properly if certain cookies are disabled.
THIRD-PARTY SERVICES
AahaFlix may use third-party services for payment processing, analytics, advertising, hosting, notifications, authentication, and other operational purposes.
These third parties may process information according to their own privacy policies and applicable terms.
We encourage users to review the privacy policies of relevant third-party service providers before using their services.
DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
DATA RETENTION
We retain personal information for as long as reasonably necessary to provide our services, maintain accounts, process transactions, provide customer support, resolve disputes, prevent fraud, comply with legal obligations, and maintain appropriate business records.
When information is no longer required for these purposes, it may be deleted or securely disposed of, subject to applicable legal and regulatory requirements.
CHILDREN'S PRIVACY
AahaFlix is not intended to be used by individuals who are prohibited from accessing the service under applicable age restrictions.
We do not knowingly collect personal information from children in violation of applicable law.
Parents or legal guardians who believe that a child has provided personal information to us may contact us at the email address provided below.
YOUR RIGHTS
Subject to applicable law, you may have the right to request access to, correction of, or deletion of certain personal information associated with your account.
You may also contact us regarding concerns about the processing or use of your personal information.
Certain information may need to be retained where required by law, for legitimate business purposes, or for the prevention of fraud and abuse.
MARKETING COMMUNICATIONS
We may send service-related communications such as account notifications, subscription confirmations, payment confirmations, security alerts, and important updates.
Where applicable, you may also receive promotional communications about AahaFlix services and content.
You may opt out of promotional communications by following the unsubscribe instructions provided in the communication or by contacting us.
DATA TRANSFERS
Your information may be processed or stored by AahaFlix or its service providers in locations where they operate, subject to applicable laws and appropriate safeguards.
CHANGES TO THIS PRIVACY POLICY
AahaFlix may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
The updated Privacy Policy will be published on this page with a revised "Last Updated" date.
CONTACT US
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Email: support@aahaflix.com
Website: AahaFlix
CONSENT
By accessing or using the AahaFlix website, application, or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described above, subject to applicable law.
AahaFlix is committed to maintaining a secure, transparent, and trustworthy entertainment experience for its users.